How to recover Inactive Customers with Targeted AI | Vozera

How to Recover Inactive Customers with Targeted AI 🔄💬

Inactive customers are a goldmine hiding in plain sight. They already know your brand, your value, and your offering. But for one reason or another, they’ve drifted away.

What if you could bring them back—automatically and personally? With Vozera’s AI, you can re-engage inactive clients through smart, customized outreach across chat, voice, WhatsApp, email, and more.

Why Re-Engagement Matters 💡

Acquiring new customers costs 5–7x more than reactivating old ones. But many businesses overlook the power of:

• Past buyers who haven’t returned
• Trial users who never converted
• Lapsed patients or clients who haven’t rebooked

The right nudge can bring them back—and AI makes it scalable.

How Vozera Reconnects with Inactive Customers 🤖

1. Segment by InactivityVozera identifies contacts who haven’t engaged within a set period (e.g., 30/60/90 days) using your CRM or activity logs.

2. Personalized MessagingAI crafts messages tailored to past behavior, interests, or purchase history. Example: “Still thinking about your wellness goals? Let’s get you back on track.”

3. Smart Re-Entry OffersVozera can deliver special incentives or updates—discounts, new features, or personalized recommendations.

4. Multichannel OutreachReconnect on their terms—via WhatsApp, email, chat, or voice—with consistent tone and timing.

5. Reactivation FlowsIf they engage, the AI guides them through booking, reordering, or reconnecting with your team.

Expected Results 📈

Businesses using Vozera for customer reactivation have seen:

• 🔁 30–50% increase in re-engagement rates
• 🛍️ Higher average order value on return
• ⏱️ Less time spent manually chasing inactive leads

Use Cases by Industry 🌍

Healthcare & Wellness:

• Bring back patients for checkups or follow-ups
• Nudge no-shows to reschedule

Retail & E-Commerce:

• Win back shoppers with restock alerts or promo codes
• Re-engage dormant loyalty members

SaaS & B2B:

• Reconnect with inactive users or unconverted trials
• Promote new features or content based on user profile

Deploy in 3 Easy Steps 🛠️

Step 1: Segment your inactive customers by behavior or timeframeStep 2: Create targeted flows using Vozera templatesStep 3: Launch reactivation campaigns and track responses in real time

FAQs 🔍

Will customers know it’s AI reaching out?Not necessarily. Vozera’s tone and style can mirror your brand voice for natural, human-like interactions.

Can I customize the reactivation messages?Absolutely. You control the copy, flow, and offer rules.

What if a user wants to talk to a human?Vozera can transfer them to a live agent at any point in the journey.

Don’t let past customers fade away. With Vozera’s targeted AI, reactivation is automated, personalized, and surprisingly effective.